Frequently Asked Questions
Everything you need to know about your Prospectors Dream experience.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products covered by a warranty?
Yes, all hardware and equipment sold through Prospectors Dream come with a 1-year manufacturer warranty against defects in materials and workmanship.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's progress in real-time.
Do you ship internationally?
Currently, we ship to the United States, Canada, and Australia. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.