Returns & Exchanges
At Prospectors Dream, we want you to be completely satisfied with your purchase. If your item isn't the perfect find, we offer a 30-day window for returns and exchanges on most products in their original condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.